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Domiciliary Care Support

Domiciliary Care Support

Providing safe, high-quality care in people’s own homes requires strong systems, skilled staff, and clear leadership. We support domiciliary care providers to deliver person-centred care that meets regulatory requirements and promotes independence, dignity, and wellbeing.

Whether you are starting a new domiciliary care service or strengthening an existing one, our team provides practical guidance and ongoing support to help you operate with confidence.

What Is Domiciliary Care?

Domiciliary care (home care) supports individuals in their own homes with daily living activities, personal care, medication support, companionship, and practical assistance.

High-quality domiciliary care enables people to remain in familiar surroundings while receiving safe, responsive, and compassionate support. Delivering this level of care requires robust governance, trained staff, and compliance with Care Quality Commission standards.

Who We Support

Our domiciliary care support is suitable for:

  • New providers setting up a domiciliary care agency

  • Established home care services seeking compliance support

  • Providers preparing for registration or inspection

  • Services responding to inspection feedback or aiming to improve ratings

We tailor our support to your service model, size, and stage of development.

How We Can Help

Our experienced consultants provide hands-on support across all aspects of domiciliary care delivery.

Support includes:

  • Domiciliary care service setup and development

  • CQC registration and inspection preparation

  • Policies, procedures, and quality assurance frameworks

  • Staffing structures, recruitment, and training

  • Care planning, safeguarding, and risk management

  • Governance, audits, and ongoing compliance monitoring

Our focus is on helping you deliver safe, effective, and well-led care.

Our Approach

We understand the day-to-day challenges faced by domiciliary care providers, including workforce pressures, regulatory demands, and inspection readiness.

Our approach is practical, supportive, and tailored. We work alongside you to strengthen systems, embed good practice, and clearly evidence compliance — helping you build a service that is both compliant and sustainable.

Why Choose Us

  • Strong understanding of domiciliary care regulations

  • Practical, realistic consultancy — not a tick-box approach

  • Clear guidance aligned with CQC expectations

  • Support focused on quality, safety, and improvement

  • Flexible support to suit your service needs

If you are setting up a domiciliary care service, preparing for registration or inspection, or looking to improve quality and compliance, we are here to support you.

Frequently Asked Questions

A CQC mock test is a simulated inspection that assesses your service against the standards used by the Care Quality Commission. It reviews documentation, systems, and practice to determine how inspection-ready your service is.

This support is suitable for new care home providers, established services, and organisations preparing for registration, inspection, or service improvement.

This service is suitable for new providers preparing for their first inspection, established services seeking reassurance, providers responding to inspection feedback, and services undergoing leadership or operational changes.

No consultancy can guarantee an inspection outcome. However, our mock test helps identify gaps, risks, and improvement areas early, giving you the opportunity to strengthen compliance and approach inspection with confidence.

You receive clear, practical feedback and a structured action plan outlining required improvements, priority actions, and the evidence CQC inspectors are likely to request during an inspection.

By mirroring the inspection process, the mock test helps you understand how your service would be viewed by an inspector, strengthens systems and evidence, and reduces uncertainty ahead of a real inspection.